The Online Casino Review
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Recommendations
Before I get into all of the ins and outs of Wild Casino, let’s just say that
it’s a new venture and it started out with promise. There are some
easily-rectified missteps that could change everything. It’s an attractive
website with some unusual gaming options. It just needs to convert from hidden
information to transparency. Please continue reading for a more in-depth look.
I received word that the site is, indeed, affiliated with BetOnline. That
should give it more credibility and stability, but should be promoted in the
homepage footer and the “about” page.
The following are my recommendations for Wild Casino:
- Provide ownership information
- Post licensing and regulation
- Add some progressive jackpot slot options
- Include some prepaid and e-wallet banking solutions
- Detail the list of countries where residents are allowed to use the
service instead of leaving it wide open - Add more gaming selections in the casino
Deposit Methods
Ratings Breakdown
Overall
It’s a generous rating when you look at the big picture. My biggest concern
with Wild Casino is that it doesn’t disclose anything. You don’t know who owns
it. There’s no proper licensing and regulation in place, and even the RNG
(random number generator) designation on the homepage is misleading. It doesn’t
appear that any fair gaming practices are in place at all.
Ownership and Licensing
There is no mention of ownership or any licensing and regulation that may be
in place. Additionally, there’s a logo for random number generator testing. But
when you click on it, it takes you to Wild Casino’s deposit and withdrawal page
and not to any verification of fair gaming.
Game Variety
Table games and video poker have a good number, as well as an assortment of
options. Slots are limited, and specialty games are entirely lacking. The entire
casino is only 72 games in total, so there’s a lot of room for improvement.
Banking
Wild Casino has put forth an unusual banking menu that doesn’t include
e-wallets or prepaid options. The focus is more on cryptocurrency, with Bitcoin,
Litecoin, and Ethereum, but they can take up to 48 hours for deposits to be
credited in this casino. Some payout methods come with a $50 charge, and Wild
Casino only provides one $50 withdrawal credit monthly.
Bonuses
Of all of the services on WildCasino.ag, the bonuses are the least
problematic. Yes, they have those pesky rollovers, but nothing out of line with
many of the competing sites.
Customer Service
I’m usually not one to be harsh in the area of customer service, as it can
all depend on the agent who is assisting you. With casino service, it can also
be difficult, because the representatives may be dealing with customers who have
just lost a lot, so it’s a tough job. However, I can’t give any stars in this
area because there’s no live chat availability. Also, having to wait hours for
an email response that may or may not come is just not good service. If you’re
interested in registering a betting account and need help, you shouldn’t have to
wait several hours.
Mobile Casino
As mobile casinos go, there’s nothing wrong with this one. It offers nearly
100% of the gaming options, even though they’re few. I couldn’t give five stars,
though, because the casino is just so all-around limiting in number and slot
games that, regardless of if you’re using the mobile or full site, there are
issues.
Overview of WildCasino.ag
No Family Resemblance
Wild Casino is part of the BetOnline and Sportbetting.ag family of websites,
but you wouldn’t know it by just looking. This is a brand new, uniquely designed
casino with the jungle theme weaving through every page. BetOnline’s ownership
has never been clearly defined, so we’re looking at a similar situation here,
but we do know that it’s based in Panama and that the management team has been
in the business since 1991.
You Can See the U.S. Focus in the Banking
Bitcoin, Litecoin, and Ethereum as
banking options are accommodating to players from the United States. It’s
difficult for Americans to fund betting accounts. Credit and debit cards are hit
and miss, with the emphasis on miss. Cryptocurrency allows United States
customers an easy way to transfer in money, as there’s no governing bank or
organization.
You Don’t Need to Be Tarzan to Feel at Home
We like the concept, and this operator has done a great job of driving it
home. The entire site has a consistent jungle vibe, and it just seems to work.
Off to a Running Start
This isn’t the largest casino you’ll come across, but we have to assume that
much more is in the works. The slot banks are only 23 games deep, and table
games stand at 17. The entire casino uses Nucleus Gaming for its gaming
platform, and this is a smaller company with a current 70-game portfolio. Wild
Casino may opt for quality over quantity as these are high-tech games and
specifically designed for mobile use.
Details Matter, Even in the Jungle
The web designers outdid themselves with this site. Every little element
seems to be carefully selected to match the theme and Nucleus’ graphic
representation of each game is a cut above as well. It’s clear and crisp and,
especially, the table game area doesn’t lean toward the cartoonish.
Even the cashier area is bright and bold with graphic representations and
informational drop down boxes describing every deposit and withdrawal method in
great detail.
On the flip side, details like licensing, ownership, and software make useful
additions to every iCasino site and are nowhere to be found here.
Bonuses & Promotions
I’m never a big fan of deposit match offers, but I try to be as diplomatic as
possible, because I know a great many players not only enjoy them but require
them from any casino they opt to use. They appreciate the extended playing time
and aren’t scared away by the dreaded eight-letter word “rollover.”
The welcome bonus package is a generous one, as far as the amounts that you
can claim. It’s a total of $5,000 that’s broken out into five parts, with a
$1,000 match available in each segment.
The good thing about the way that the promotional program is structured is
that it breaks down the rollover by type of gaming. Right there, you take away
some initial confusion that Wild Casino’s clients could have. Different games
offer varying contributions to meeting the play-through, and it can be
confusing. In this case, it’s spelled out pretty clearly.
New Player Offers
Offers 1-3: Slot Play
100% deposit match for up to $1,000 each that’s good on slot play only. The
rollover is 30 times, and it does factor in both the deposit and the bonus
amount combined. You do need to stick with the slots on these redemptions,
though.
Offer 4: Video Poker
It’s the same basic scenario as the slot play rewards, but this is on video
poker, and the rollover doubles. You have to take your deposit and bonus
combined and then play it through 60 times. So, let’s say you do take advantage
of the $1,000 and are looking at $2,000 that needs to be rolled over. Your
wagering needs to amount to $120,000. 60 x $200 = $120,000!
Offer 5: Table Games
Keep in mind the same structure once again, so you can claim up to $1,000 (or
as little as $50, which is the minimum for these welcome deposits. You know
something’s about to change, don’t you? Yes, the rollover is now 80 times!
Ongoing Reloads
Every time you deposit between $50 and $500, you can claim a 100% match in
bonus funds. The wagering requirements will match up with the welcome bonuses so
slots will be 30X, video poker 60X, and table games will come in at 80X.
Other Promotions
Three different bonus offers are consistently provided to players. These are
weekly opportunities to claim some value-added cash.
Wild Weekends
I made a previous mention of this promotion because it’s automatically given
to players as long as they’ve deposited at least $100 sometime between Sunday
and Wednesday. You don’t have to submit a coupon code. On Friday or Saturday,
you claim a $50 chip that must be used in the live casino only. The rollover? 80
times.
Slots Stampede
This reward is also automatically granted to players, but has the benefit of
a no-rollover requirement. As long as you have wagered more than $500 between
Monday and Wednesday, you get ten free spins on Friday or Saturday. Scoop up
anything that says “no rollover.”
Leader of the Pack Roulette
This promotion is a leaderboard tournament for players on American Roulette
only. The top three players end up with a $100, $300, and $500 chip. It’s not
free cash, but it just has a one-time rollover, so it’s close.
Banking Options
The banking options are oddly structured for an online casino. There is an
emphasis on cryptocurrency, which does help U.S.-based players, but there are no
prepaid or e-wallet options. It’s very odd that a relatively new casino wouldn’t
offer some of the most popular financial methods, especially if it’s trying to
be an international servicing operation.
When I looked at the site pre-launch, I made mention of this, and assumed
that Skrill or Neteller would be added, but the list got shorter instead of
longer over the past few months.
The banking section provides this quote:
The interesting thing about that comment is that no minimums or maximums are
posted for players to review before registering. The banking page details the
different types of financial options, but not a word about any amounts.
Deposits
- Bitcoin – Turnaround Time: Up to 24 Hours
- Litecoin – Turnaround Time: Up to 48 Hours
- Ethereum – Turnaround Time: None Listed
- Mastercard – Turnaround Time: Instant
- Visa – Turnaround Time: Instant
- Visa Gift Cards – Turnaround Time: Up to 48 Hours
- Bank Cheque – Turnaround Time: 2-4 Business Days
- Money Order – Turnaround Time: Varies
- Bank Wire Transfer – Turnaround Time: 1-3 Business Days
Withdrawals
There are a few items of note in the payout department. One is that they’re
only processed Monday through Friday between 9 am and 1 pm (ET). Any later, and
you’re already delayed a day. If you initiate a withdrawal on Friday after 1 pm,
it won’t even begin to be processed until Monday morning.
Also, some of these methods come with fees. The casino promotes “free
withdrawals” because it credits each player with one $50 discount on processing
each month. Please take note of “one,” or you could start racking up those fees.
- Bitcoin – Turnaround Time: Within 48 Hours
- Litecoin – Turnaround Time: Within 48 Hours
- Ethereum – Turnaround Time: None Listed
- Bank Cheque – Turnaround Time: 7 Business Days
- Bank Wire Transfer – Turnaround Time: Up to 15 Business Days
The Casino
The Wild Casino does not have a practice or demo play option, so you will
need to register an official player account even if you just want to check out a
few of the games. Nucleus Gaming is not well known. It’s more of a boutique
company, so the experience will be slightly different.
Game Variety
When it comes to the table games, most of the favorites
are covered between the regular casino and the live casino. You can find various
blackjack, poker, and roulette options, as well as craps, baccarat, and rummy.
Slots are limited, though. They are listed as five-reel slots and won’t be
familiar names to most players, unless you happen to be a follower of Nucleus
Gaming. There are plenty of video poker options, but no specialty games.
Mobile Casino
Library Size – 70
Nearly 100% of the full casino is transferred over to mobile play, and it
looks identical in the layout. If you didn’t know you were in a mobile casino,
you’d assume it was the full version.
Slot Games
Yes, this is a relatively smaller slot game area, but the games are not as
well known as they aren’t hosted in most other iCasinos, so players will have a
unique experience.
- Geppetto’s Toy Shop
- The Party Guy
- Super 7s
- Vegas Road Trip
- The Family
- There’s Gold Yonder
- Totem Tumble
Video Poker
It’s extremely rare to see more video poker games than slots, but some of the
actual games are duplicated into multi-hand variations.
- Split Way Royale
- Bonus Deuces
- Double Joker Poker
- Joker Poker
- Deuces and Joker Poker
- Deuces Wild
- Joker Poker
- Bonus Deluxe
- Jacks or Better
- All American Video Poker
- Deuces Wild
- Joker Poker
- Double Jackpot Poker
- Bonus Poker
- Jacks or Better
- Deuces Wild
Table Games
- 21 Burn
- Pontoon
- Oasis Poker
- Pai Gow
- Baccarat
- Three Card Rummy
- Craps
- European Roulette
- Super 7 Blackjack
- Triple Edge Poker
Live Casino
Before the Wild Casino site went live, this area was absent from the mobile
casino, but has been added in with all six games available in any format.
The six tables that comprise the live dealer action area:
- American Roulette
- Baccarat
- Blackjack
- Blackjack Classic
- Punto 2000
- Roulette
Keep in mind that different bonuses apply to the casino as to the live casino
so, if you are a dedicated live dealer player, read through the promotions to
identify your alternatives.
Customer Support
- Contact Email – [email protected]
- Contact Phone – 1-800-977-4717
- Live Chat – n/a
Summary
Wild Casino had a promising start with a well-designed website, some unique
promotional programs, and an entirely different casino than you’d find anywhere
else. I had hopes that what I originally saw was the skeleton of the operation,
and that much more would be added, but that has not been the case.
Moving along to the banking situation… There’s a focus on cryptocurrency,
but a notable neglect of the most popular ways to fund betting accounts, like
Skrill, Neteller, PayPal, Paysafecard, etc. This site allows for Canadian
players, but doesn’t accept iDebit or instaDebit. Other international players
like to take advantage of GiroPay, Sofort, and many other location-specific
alternatives that aren’t available through Wild Casino.
It seems to have its focus on the American clientele, which would explain
Bitcoin, Litecoin, and Ethereum. It also substantiates how it can charge $50 for
a check withdrawal when so many competitors provide entirely fee-free banking.
Many U.S.-servicing casinos charge hefty fees for any financial transfers, even
deposits.
As far as bonuses and promotions, I will never be complimentary of rollovers,
but to be fair, Wild’s isn’t much higher than other sites. It’s just stated
differently. Whereas most casinos will promote a 30 times rollover, they’ll also
say that only slots contribute at 100% and video poker and table games could be
something like 5% or 10%.
Wild Casino just breaks it down, which isn’t a bad idea. It could help
players to understand the process a little more. It’s easier to figure out a 60
times wagering requirement on video poker than to read the fine print to find
out that video poker only contributes at 10%.
The promotional programs are diverse, and with a few promising a one-time or
no rollover at all, they do equate to an actual value-add.
I don’t have a problem with a relatively smaller casino, but I do have to
question why. When so many new websites are launching that offer hundreds
of casino games by a wide variety of software providers, why would Wild Casino
settle in at 72 games exclusively by a relative unknown?
Slot players have very little from which to select, and those
millionaire-makers that are so appealing are hosted elsewhere. You’re not going
to find Mega Moolah or Mega Fortune on WildCasino.ag, so that will discourage
many players from even giving it a try.
It was a wise move to have everything convert to mobile, though. The trend is
marketing to players on the go, so it’s increasingly more important these days
to offer the entire experience on all formats, and Wild Casino has done that.
Casino Review
Table game players should be satisfied, as most of the favorites are
available and video poker players have a more significant selection on Wild
Casino than they do in most other places. Specialty game lovers are out in the
cold, though. Nothing unusual is being offered up to them.
Verdict
Despite a promising start, Wild Casino let things fall flat by providing one
of the smallest casinos around. Banking options are missing e-wallets and
prepaid solutions, and payouts will take anywhere from 2 to 15 business days.
Although these things may not be deterrents to some anxious players who want to
try something new, this casino needs some fine-tuning, but shows promise.
FAQ
Does this site accept U.S. players?
Yes. Wild Casino appears to have its focus on the U.S. market. The
transactions are listed in U.S. dollars, and three cryptocurrency options make
it easy for Americans to transfer funds into the casino.
Does this site accept U.S. players?
The Red Lion Online Casino Reviews
Yes. Wild Casino appears to have its focus on the U.S. market. The
transactions are listed in U.S. dollars, and three cryptocurrency options make
it easy for Americans to transfer funds into the casino.
The Online Casino Review
Aside from licensing and regulation, what about other fair gaming practices?
Answering this question brings up another point of contention with
WildCasino.ag. It features an “RNG” logo on the homepage. On other sites,
clicking on it should route you to the Random Number Generation certification
that’s in place, verifying that the casino has been tested for fair gaming
through random number generation. When you click on that logo on WildCasino.ag,
it routes you to their banking page for deposits and withdrawals!
Why would a Bitcoin payout take 48 hours?
Bitcoin and other cryptocurrency transfers typically take up to 20 minutes.
As Wild Casino is promoting an up-to-48-hour payout window, it’s factoring in an
internal processing timeline, meaning the time it takes for the accounting
department to review the request and okay it.